ROBERT McCLUSKY NAMED CHAIR
OF THE OHIO AWARD FOR EXCELLENCE
The Board of
Trustees of the newly formed Ohio Award for Excellence has appointed Robert McClusky as
the organization’s chair. As chair,
McClusky will be responsible for facilitating meetings and coordinating and overseeing
subcommittees.
“Rob
McClusky has been a driving force for organizational excellence. His impressive background makes him an ideal
choice to lead the Ohio Award for Excellence (OAE) council,” said Susan Nagel, member
of the OAE board of trustees and Director of Quality for the Ohio Department of Commerce,
which provides support for OAE. “Through
his dedicated support of this award program, he has generously shared of his time and
talents, to the benefit of countless Ohio organizations.”
McClusky
received his MBA from Suffolk University in Boston and a B.S. from Fairleigh Dickinson
University in Teaneck, New Jersey. He was an
examiner for five years with the Massachusetts Quality Award. He is a Malcolm Baldrige examiner and has written
numerous feedback reports for them. McClusky
belongs to the American Society for Quality (ASQ) and previously chaired their Business
Process Improvement Committee.
Rob McClusky
focuses on implementing Baldrige in a manufacturing, service and information systems
company. As Baldrige Manager since 1997, his emphasis is on bringing the theory and
practice of this approach to Picker International, a 5000 person organization based in
Cleveland, Ohio that serves the medical imaging market around the world. Previously, he
was Quality Manager at Digital Equipment Corporation, a computer equipment manufacturer in
Massachusetts.
McClusky has
written and conducted workshops for a wide variety of audiences on topics related to
time-based process management, statistical process control, team skills, leading major
organizational change, public speaking, and investing. He was a contributor to Purser and
Cabana’s 1998 book, The Self Managing Organization.
Mr. McClusky
currently resides in Painesville Township.
The Ohio
Award for Excellence was created to promote overall competitiveness and growth of
Ohio-based organizations in domestic and global markets by developing and recognizing
those organizations that practice measurable continuous improvement and utilize
outstanding processes to achieve customer-focused performance excellence.
The award is
open to all organizations in business, education, health care, government and
not-for-profit sectors. The award, presented
annually, is based on criteria which covers the areas of leadership, strategic planning,
customer focus, information and analysis, workforce development, process management and
the business results achieved.