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   Consumer Complaint - Non - Depository Institutions

 

Company

Contact

Phone

Ace Check Cashers Ed McCarty (800) 713-3338
Ambassador Mortgage Steve Clark (888) 493-7636
American Budget Co. John Wierwille (419) 629-2411
American Family Financial Services Roman Tkach (800) 374-2337 ext. 42241
American General (No. Ohio) Ray Nedwick (216) 891-9199
American General (So. Ohio) Michael Liszewski (412) 941-5480
Arcadia Financial, Ltd. Garth Alston (612) 942-9880
Associates Ed Wooten or (614) 895-7217
Bob Janning (972) 652-4667
Avco Richard Cronin (614) 846-6611
Banc One Financial Services Don Steele (317) 668-3141
Barclay’s Acquired by City Loan
Bell Finance Co. Sarah Janutolo (330) 782-5686
Beneficial see Household Finance
Canton Finance Mark Dreyer (330) 452-7961
Cash Connection Alan Franks (419) 241-9100
Centex Financial Services Maria Peterson (214) 981-5965
Central Ohio Credit Corp. Hugo Silva (614) 856-5840
Chase Financial Services David Basil (800) 255-6761 ext. 2534
Cheryl Laskowski (800) 255-6761 ext. 2846
Chase Mortgage Services, Inc. Cathy Stricklen (614) 842-7333
Check Into Cash Mr. Scoggins or (423) 479-2400
Mr. Kramer
Checkland Barbara Devinney (614) 338-8821
Check-N-Go A. David Davis (513) 336-7735
Check$Mart Jim Frauenberg (614) 798-5900
Check-X-Change David Bales (330) 724-8678
Chemical Financial Services See Chase Financial Services
Chrysler First Financial See NationsCredit
C.I.T. Financial Services George Romanello (201) 740-5074
Citizens Budget Tom Tuggle (412) 983-3526
City Loan Joe Burns (614) 841-9393
Cityscape Corp. Regina Reuard or (914) 592-6677
Eric Goldstein
Coastal Federal Mortgage Jennifer Link (800) 262-7825 ext. 302
Columbus Checkcashers Eugene Shifrin (614) 444-8355
Columbus Finance Joe Dennis (614) 236-8541
Commercial Credit see City Loan
Contimortgage Bob Murphy (215) 347-3407
Credithrift see American General
Deere Credit Tom Shannon (800) 242-4878 ext. 2740
Delta Funding William J. Horan (516) 364-4100
Deutsch Financial David Hartman (336) 664-2862
Dial Finance see Norwest Financial Services
Durkin Loan John Durkin (330) 782-1157
Equicredit Sharon O’Brien (904) 987-5115
EZ Cash Advance Roy Bryant (614) 267-2274
Federal Assurance Corp. Larry Tusinac (330) 325-9921
Fidelity Financial Services see Norwest Financial Services
First Finance Mortgage Co. Bill Canull (513) 785-2091
First Mutual Financial Bill Brown (216) 352-3311
Firstplus Financial Services Anthony Risotto (800) 858-0371 ext. 6493
First Union Rick Kourey (704) 331-6500
Fleet Finance Larry Cabaniss (404) 455-4383
Ford Consumer Finance Dana Manfredi (513) 530-2210
Ford Motor Credit Mike Walsh (800) 777-5065 ext. 600
General Credit Corp. see Fidelity Financial Services
GE Capital Card Services Rick Breunig (800) 238-9143
GE Capital Mortgage Michael Utter or (800) 443-1262
Rob Hulnick
General Motors Acceptance Corp. (GMAC) (800) 441-9234
GMAC Mortgage Linda Hirst-Preuhs (215) 881-1954
Green Tree Financial Bill Johnson (612) 292-2801
Household Finance Ron Schneider or (630) 617-7703
Terry Price (800) 685-3801 ext. 7126
Household (Pomona, CA) Peggy Vance (909) 397-3324
Investaid Laurel Agattas (800) 377-5188
IMC Mortgage Denise Lavelle or (813) 984-8801
Destinee Jones
ITT Financial Services see Household Finance
(out of business) lien release (800) 288-2488
Kentucky Check Exchange Rob Patterson (513) 729-2006
Liberty Lending Services, Inc. (937) 382-1000
Loan Central, Inc. Mike Francis (800) 468-6682 ext. 251
MBNA Consumer Services, Inc. Howie Cox (800) 441-7048 ext. 83275
Mercury Finance Sheila Tilson (847) 295-8600 ext. 127
Modern Finance Earl Osborne (614) 224-2144
Money Store Jay Fowler (916) 928-7289
National Cash Advance Brenda McKenzie (423) 478-1159
National Check Cashers Jack Holstein (614) 253-1433
NationsCredit Financial Services Pam Kirk or (972) 506-5038
Ruben Parra
Norwest Financial Services Rick Covert (515) 557-8930
Norwest Mortgage Greg Schwager (515) 221-6552
Novus Financial Services David Smith (605) 371-5200
Ohio Check-Cashers Tim Urwin (513) 281-4200
Old Stone Credit Corp. see Equicredit
Olympic Financial, Ltd. see Arcadia Financial, Ltd.
PAL Financial Fred Evensen (216) 663-5626
Performance Acceptance Corp. see Union Acceptance Corp.
Plymouth Capital William Lavigne (800) 328-3380
Primus Automotive Judy Smith (615) 315-7818
Quick Cash, Inc. Richard Dean (513) 741-8600
Reliable Loan see Beneficial
Saturn Financial Services Don Combs (404) 394-1900
Security Pacific Financial Services Dave Biggers (619) 530-9244
Sears Consumer Finance Co. see Novus financial Services
Sears Mortgage Glenn Hodge (614) 841-0800
Signal Credit/Signal Finance Mortgage see Associates
Source One Mortgage Darlene Marchetti (800) 686-8728
Star Banc Finance, Inc. Anthony Miguel (513) 762-8985
Sunstar Acceptance Corp. (888) 217-8893
TCF Financial Services Dave Schwartz (612) 661-8910
Toyota Motor Credit Steve Mohyla (513) 984-7100
Transamerica Financial Services James Murphy (213) 742-4841
Travelers Mortgage see GE Capital Credit
Tuition Plan of New Hampshire see Associates
Union Acceptance Corp. Jill Rosenberger (317) 231-7931
Union Mortgage/Texas UMC Katherine Forse (214) 680-3134
United Companies Financial Services Michaela Albon (504) 924-6007 ext. 2442

STATE GOVERNMENT AGENCIES / TRADE ASSOCIATIONS

Better Business Bureau - Akron Lisa Childress (330) 253-4565
BBB Cincinnati Diane Albrecht (513) 421-3015
BBB Cleveland Joanne Scrivo (216) 241-7678
Consumer Credit Counseling- Columbus (614) 464-2227
Legal Aid Society- Cincinnati Randy Knight (513) 746-2404
Legal Aid Society- Columbus Kalpna Yalamanchili (614) 299-2114
Legal Aid Society- Cleveland (216) 687-1900
Ohio Attorney General Public Action Line (800) 282-0515
Ohio Attorney General Consumer
Protection Section

Columbus

 

Paula Armentrout

 

(614) 466-8831

Cleveland Greg Benedict (216) 787-3030
Cincinnati (513) 852-3497
Ohio Consumer Finance Association Dayna Baird (614) 228-6808
Ohio Association of Mortgage Brokers Mary Ellen Addessi (330) 497-7233
Ohio Mortgage Bankers Association George Gummer (614) 891-4242
Ohio Association of Premium Finance Alan Rubin (800) 362-2411
Companies
Ohio Check-Casher Association Jim Frauenberg or (614) 798-5900
Darryl Dever (614) 221-6566
Ohio Pawnbroker Association Craig Rabiner or (419) 224-1796
Ric Blum (937) 278-5991
Ohio Department of Insurance Suzette Dave (614) 644-2673
Consumer Services
Ohio Secretary of State (614) 466-3126
Corporate Information
Ohio Bureau of Motor Vehicles Jeffrey Coleman (614) 752-7637
Dealer Licensing Section

 

 

FEDERAL GOVERNMENT AGENCIES

Federal Trade Commission - Cleveland Mary Jo Vantusko (216) 522-4207 or
Philip Broyles (216) 263-3410
FTC - Washington, D.C (202).874-4700
Comptroller of the Currency - Chicago (312) 663-8010 or
(800) 613-6743
Office of Thrift Supervision - Chicago (312) 917-5000
Department of Housing & Urban Ivy Jackson or (202) 708-4560
Development (RESPA) Del Sullivan
Columbus Dave Zek (614) 469-5241 ext. 8054
Lender Registration (202) 708-2121
National Credit Union Administration –Chicago (708) 245-1000
Dept. of Veterans Affairs - Cleveland (216) 522-3605
Federal National Mortgage Association (FNMA) - Chicago (312) 368-6200
Government National Mortgage Association (GMNA) - Washington, D.C. Brian Hooper (202) 708-1535 ext.4934
Federal Home Loan Mortgage Corporation (Freddie Mac) (703) 903-2469
Postal Inspectors - Cleveland (216) 443-4007
Postal Inspectors - Cincinnati (513) 684-5671
Internal Revenue Service Investigators
Cleveland Valerie DeGiovanni-Bowden (216) 522-3434
Columbus Gerald Crosby (614) 469-5760

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